Training EDGE consultants will work with the relevant employee groups, analyze the current way a specific piece of work is carried out with the goal of designing a better, more efficient process.
We accept the notion that client “wants and needs” are continually shifting in the information/knowledge age, but of course the way in which most companies meet those needs remains fixed in concrete.
So what is BPR all about?
When utilized correctly, BPR largely requires organization around outcomes, not tasks;
- integrate information processing work into the real work that produces the information;
- treat geographically dispersed resources as though they were centralized – IT can help;
- link parallel workflow activities instead of just integrating their results;
- put the decision-making point where the work is performed and build control into the process;
- capture information once – at the source
Interestingly, BPR efforts across industries fail over 70% of the time…
Training EDGE succeeds because we incorporate change management principles into all of our client BPR initiatives – and our adoption rates for new processes are over 90%!