A facilitator is literally defined as “one who helps others learn or who helps make things easy.” A business facilitator helps participants to collaborate as they explore a topic or issue. The goal is to encourage participants to think productively and ultimately to articulate key ideas, to ask vital questions, to uncover variables, to find solutions, and/or to identify productive actions. The facilitator may or may not be a content expert. The word Trainer is often used interchangeably with facilitator, but the trainer usually connotes a facilitator who has content expertise. Both facilitators and trainers must understand how adults learn and how to draw out the best thinking of a group.